Banks
Different services, specialised counters, and a customer who may spend twenty minutes in the wrong queue.
The challenge
Bank counters handle different jobs, but customers do not always know which line fits their request. If they choose the queue themselves, they can wait a long time before discovering at the front that they need a different service or member of staff.
What TikTurn does about it
- Customers choose the service they need, and TikTurn places them in the right queue instead of asking them to choose a line.
- Limit each employee to the services they handle. They can still see the overall queue, while the next-customer action skips people whose service belongs to someone else.
- Offer priority or specialist services only at selected branches, showing them only where available.
Customers enter the right flow, and each counter receives the customers it can actually serve.
Try it with one branch
Start free, with no card or setup fee. Your first queue can be ready today.