Notify customers before their turn is due
Customers can wait away from the desk and get a notification when their turn is getting close.
The challenge
When waits are long, customers may step away. Calling them without warning can make them miss the turn and create avoidable complaints.
What TikTurn does about it
- Send a notification when the customer reaches the queue position you choose, based on their real place in line.
- Send the notification once and only once, even if the queue changes afterwards, so a busy line does not keep sending the same customer repeated alerts.
- Link automatic no-show handling to the near-turn notification so customers are warned before they are marked absent.
Fewer missed turns and fewer arguments at the desk about whether the customer was warned.
Try it with one branch
Start free, with no card or setup fee. Your first queue can be ready today.