Vehicle services
Inspection, maintenance, oil changes, and different job types — customers want to know how long the wait will be.
The challenge
Customers may wait with the vehicle or leave and come back. Either way, the difficult part is not knowing how long the wait will be. Because different bays handle different jobs, one average wait for the whole site does not reflect each customer’s real position.
What TikTurn does about it
- Estimate the wait from the bays that can actually take that type of job next, not from every bay on site, so each service gets a more relevant expected wait.
- Customers track their queue status on their phone so they know when it is worth returning.
- Reports by service and hour help show peak periods and whether another service lane may be useful.
A site where customers know what they are waiting for and roughly how long remains.
Try it with one branch
Start free, with no card or setup fee. Your first queue can be ready today.