What people use it for

Organised by the job rather than by the buyer, because most businesses arrive wanting one of these six and discover the rest afterwards.

Walk-in queue

Somebody arrives with no appointment. Thirty seconds later they have a ticket, a place and an estimate.

Appointment booking

A booked customer arrives, is checked in, and takes their place in the same line as everybody else.

Self check-in kiosk

Pick the service, type a mobile number, take the ticket. No account, no app, no member of staff.

Waiting-room screen

Now serving, and who is next, on the wall, updating as it happens.

More than one branch

Each branch runs its own room. The business sees all of them.

Fewer no-shows

Warn them before their turn, and marking somebody absent stops being unfair.